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Seniors displaced by fire could be charged for cable boxes

Updated: Friday, June 20, 2014 |
Seniors displaced by fire could be charged for cable boxes story image
BATTLE CREEK, Mich. (NEWSCHANNEL 3) - Seniors forced out of their apartments after a devastating fire in Battle Creek are now facing a new challenge.

50 seniors lost their home after a building at Lakeview Meadows Apartments burned down on Monday.

Now, area agencies working to help the displaced seniors say the cable company is asking for money.

The seniors were customers of Comcast Cable, and according to the Area Agency on Aging, which is working to help the victims, the company wants to be paid for every cable box destroyed.

CEO of the Agency on Aging Carla Fales says Comcast told her it wanted $120 for each cable box, even though the seniors just lost their homes and many are low income.

When Newschannel 3 first heard about the story, we called Comcast's corporate offices.

They assured Newschannel 3 that the seniors would not be asked to pay the $120.

A spokesperson said, "I can assure everyone there is a process in place; we are working individually with customers to help them in this difficult time."

The spokesperson would not guarantee there would be no fees, but said in most cases like this, they will waive charges.
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