FAQ Introduction

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FAQs - Introduction to News 3 Now

Q.  Is there an application for Mac and/or WebTV users?
A.  Applications for those users may be available some time in the future. They are not available at this time.

Q.  How often is the information updated?
A.  News 3 Now checks for current information (i.e. temperature, wind speed etc.) once every five minutes and breaking news is issued as it becomes available.  However, the reporting location (i.e. National Weather Service) only sends information updates at the top of the hour, while others send more frequently.

Q. Do I have to click on it to launch it, or does it come on automatically?
A.  Yes & no.  During the installation, you are given the option of loading News 3 Now at Windows startup.  If you choose that option, it will load at startup (but you can close it at any time).  You can also toggle the auto-start feature from within the application (Menu -> Options -> Launch with Windows).  But keep in mind that the program needs to already have an established and active connection to the Internet before it launches, otherwise it will produce errors.
 
If you don't have the start with Windows feature enabled, then you can to launch News 3 Now manually through the icon on the desktop. 

Q.  How do you activate the program after you download it?
A.  It sounds like you may have downloaded/saved the installation program which installs the program.  To make it easier, try going through the download process again.  Only this time, when you are prompted, click on “Open” instead of “Save”. (Terminology, such as 'open', 'save', may vary from browser to browser. Choose the latter of the two.)

Q.  Where will News 3 Now show up after it is activated?
A.  After downloading and activation, News 3 Now will activate a small window in the lower right hand corner of your screen. It can be moved or minimized to display just the current temperature in your toolbar.

Q. Since I downloaded News 3 Now. my computer is automatically connecting to the Internet, why?
A. News 3 Now has to maintain an active connection to the Internet to operate. It has a default setting to automatically maintain connection.  To turn off this option, open the program, click on "Menu" then uncheck the "Auto Connect". Also, if you do not want News 3 Now to launch with Windows (which will result in the program trying to connect as well) do the following: Open News 3 Now, click on “Menu”, “Options” then uncheck the box “Launch with Windows”.

Q. How to see my city in radar view – left zooms in and right zooms out click.
A. If you point your cursor to the map portion of the page, and right click on your mouse, you will zoom out on the map. Then put your cursor over the area you want to see, and left click the mouse. It will zoom in with the area you pointed to centered. You can keep doing that, zooming in and out, to any area of the national and local maps.

Q. How do you minimize the News 3 Now window? 
A. To minimize the News 3 Now window, click on the “X” in the upper right hand corner of the display window. If you don't see/have an “X” you may be using some type of custom fonts setting. The program only supports "Small Fonts" (Normal size @ 96dpi) or "Large Fonts" (125% normal size @ 120dpi), no custom settings in between.  You can check, or change if necessary, these settings via: Start (menu) > Settings > Control Panel > Display > Settings (tab) > Advanced... > General (tab).

Q. How do I uninstall News 3 Now?
A. Go to Start -> Programs -> News 3 Now. Then select the uninstall option. You can also uninstall the application from within the control panel Start -> Settings -> Control Panel -> Add/Remove Programs.

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