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Drive-thru times slowing down according to study
(NEWSCHANNEL 3) - It looks like drive-thru times are slowing down.
That news comes from an annual study by fast food industry trade publication QSR Magazine.
The study measured the average drive-thru speed, from order to pick-up, at 7 major fast food restaurants.
The average wait time was approximately 3 minutes--that's about 8 seconds slower than last year's average.
Chick-Fil-A was the slowest, with an average time of nearly 3:24. Wendy's was the fastest with an average time of nearly 2:14.
According to researchers, the slow-down is due to more complex new products being offered and busier drive-thru lanes.